Privacy policy
At Shri Hit Radha, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from our website [www.shrihitradha.com] (the “Site”), operated by Shri Hit Radha, a sole proprietorship based in India.
1. What Information We Collect
When you use our website or make a purchase, we may collect the following types of personal information:
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Personal Identifiers: Name, email address, phone number, shipping/billing address
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Payment Information: UPI ID, card details, or other payment information (processed securely via payment gateway)
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Device Information: IP address, web browser, time zone, cookies, and how you interact with the Site
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Order Information: Items purchased, price, delivery status, returns, and preferences
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Marketing Preferences: Your communication preferences and interaction with our emails or ads
We collect this information directly from you when you place an order, subscribe to our emails, or browse our store.
2. How We Use Your Information
We use the collected information to:
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Fulfill your orders, including payment processing, shipping, and confirmations
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Communicate with you regarding orders, returns, or customer service
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Improve and personalize your shopping experience
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Send you marketing emails (only with your consent)
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Screen orders for fraud or suspicious activity
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Comply with legal and tax obligations
3. Sharing Your Information
We share your personal information only as necessary and with trusted partners, including:
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Shopify: Our e-commerce platform provider, which stores your data securely
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Courier Partners: For order delivery (e.g., Bluedart, Delhivery, Ecom Express, ShadowFax, XpressBees)
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Payment Gateways: To process payments securely (e.g., Razorpay, Cashfree, PayU)
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Service Providers: For analytics, customer support, email marketing, and related services
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Legal Authorities: When required to comply with Indian laws or government requests
We never sell or rent your personal data to third parties for marketing purposes.
4. Data Storage and Retention
Your information is stored securely using Shopify’s data infrastructure, with servers located internationally. We retain your data only as long as necessary for the purpose it was collected, including tax and legal recordkeeping, customer service, and fraud prevention.
5. Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your browsing experience, analyze traffic, and show relevant ads. You can control cookies via your browser settings.
Types of cookies we may use:
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Strictly Necessary Cookies (for checkout, login, etc.)
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Performance and Analytics Cookies (to improve site performance)
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Marketing Cookies (to show personalized ads)
6. Your Rights (India Residents)
You have the right to:
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Access the personal data we hold about you
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Correct any inaccurate or incomplete information
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Withdraw your consent for marketing at any time
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Request deletion of your personal data (subject to legal obligations)
To exercise any of these rights, contact us at shrihitradhaenterprises@gmail.com.
7. Data Security
We implement industry-standard security measures to protect your data, including encryption, access control, and secure payment gateways. While we strive to protect your data, no method of transmission over the internet is 100% secure.
8. Children’s Privacy
We do not knowingly collect or solicit personal data from individuals under 18 years of age. If we learn we have collected data from a minor, we will delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Please check this page regularly for updates.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal data, you can reach us at:
Shri Hit Radha
Shri Hit Radha Enterprises
Email: shrihitradhaenterprises@gmail.com
Phone: +91 9625129763
Business Address: Flat No 201, Meera 6K, Omaxe Eternity, Chatikara Road, 281121 Vrindavan, Uttar Pradesh, India
GSTIN: [Your GSTIN]
