Terms of service
Terms of Service
Welcome to our online store. These Terms of Service (“Terms”) govern your access to and use of our website, store, and services provided through Shopify. By visiting or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.
SECTION 1 – ACCESS AND ACCOUNT
By using our services, you confirm that you are at least 18 years of age (the age of majority in India) or have given consent to allow your minor dependents to use this site. You may be asked to provide personal and payment details. You are responsible for keeping your account credentials confidential and for all activities under your account.
SECTION 2 – OUR PRODUCTS
We aim to describe our products as accurately as possible. However, product colors or appearance may differ based on device screens. We reserve the right to limit quantities, change product details, or discontinue products at any time without prior notice.
SECTION 3 – ORDERS
Placing an order means you are making an offer to purchase. We reserve the right to accept or decline any order. Orders are confirmed only upon full payment (for prepaid orders) or COD verification (for Cash on Delivery orders). Please review your order carefully before confirmation, as cancellation may not be possible after dispatch. Returns and refunds are governed by our Refund & Return Policy.
SECTION 4 – PRICES AND BILLING
Prices are listed in Indian Rupees (INR) and may change without prior notice. Taxes, shipping, and handling charges may apply as indicated at checkout. By submitting payment details, you confirm they are accurate, and you are authorized to use them. Promotions or discounts may have separate terms and conditions.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines provided are estimates and not guaranteed. We are not liable for delays caused by courier companies, customs, natural disasters, or unforeseen events. Risk and ownership of products pass to you once the order is dispatched from our warehouse. Shipping is governed by our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the site, including text, images, logos, and graphics, is owned or licensed by Shri Hit Radha or Shopify. You may not copy, reproduce, or reuse any part of the site without prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk, and you should review the terms of any third-party providers before use.
SECTION 8 – THIRD-PARTY LINKS
Our website may include links to third-party websites. We are not responsible for third-party websites, their content, products, or policies. Accessing such links is at your own discretion and risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all sales, transactions, and liabilities are strictly between you and Shri Hit Radha. Shopify is not responsible for any product, service, injury, or dispute related to your purchase.
SECTION 10 – PRIVACY POLICY
Your use of the store is also governed by our Privacy Policy. As Shopify hosts our site, they may collect and process personal information. Please review both our Privacy Policy and Shopify’s Privacy Policy for complete details.
SECTION 11 – FEEDBACK
By submitting feedback, reviews, or suggestions, you grant us a license to use, reproduce, and publish it. You confirm that you own or have permission to share such content and that it does not violate any laws or third-party rights.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site that contains errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors or cancel orders affected by such inaccuracies without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the site or services for unlawful, abusive, fraudulent, or malicious purposes. This includes transmitting viruses, harassing others, collecting user data without consent, or violating applicable laws. We reserve the right to terminate your access if prohibited use is detected.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the site and services at any time without prior notice. All provisions of these Terms that should survive termination will continue, including intellectual property rights, indemnity, and limitations of liability.
SECTION 15 – DISCLAIMER OF WARRANTIES
We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. All products and services are provided “as is” without warranties of any kind, unless otherwise stated in writing or required by Indian law.
SECTION 16 – LIMITATION OF LIABILITY
We are not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or use, arising from your use of our products or services, even if we were advised of the possibility of such damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Shri Hit Radha, its proprietors, affiliates, partners, and Shopify from any claims, liabilities, damages, or expenses arising from your use of the services, your breach of these Terms, or violation of any law or third-party right.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be removed, but the remaining Terms shall remain valid and enforceable.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Any failure by us to enforce a right or provision under these Terms does not constitute a waiver of that right. These Terms, along with our related policies, constitute the entire agreement between you and Shri Hit Radha.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of India. All disputes are subject to the exclusive jurisdiction of the courts located in Uttar Pradesh, India, where our business is registered.
SECTION 22 – HEADINGS
Headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the services after such changes constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
For any questions regarding these Terms of Service, you may contact us at:
Shri Hit Radha
Email: shrihitradhaenterprises@gmail.com
Business Address: Flat No 201, Meera 6K, Omaxe Eternity, Chatikara Road, 281121 Vrindavan, Uttar Pradesh, India
Phone: +91 9625129763
GSTIN: [Your GSTIN]
